A practical guide to logging in safely, troubleshooting common access issues, and applying security best practices to protect your funds and data on Uphold.
Logging into a financial platform is the gateway to money, personal information, and transaction history. A secure login reduces the risk of unauthorized access, financial loss, and identity theft. Treat each login factor (password, device, verification code) as a security layer—compromise one, and the others still protect you.
Uphold maintains around-the-clock monitoring and recurring security audits to detect and respond to suspicious activity. Those measures form part of the platform’s defensive posture to keep user accounts safe.
Download the official Uphold app, sign in with your credentials, and enable biometrics (where supported) for convenient and secure re-entry. Use the app’s settings to configure a passcode and biometric unlock for faster, safer access.
2FA adds a second proof of identity beyond your password — typically a short code sent to your phone or generated by an authenticator app. This drastically reduces the chance an attacker who steals your password can access your account.
Forgotten password, lost access to 2FA device, app compatibility, or temporary service outages are frequent causes of login failure.
Create long, unique passwords per service — 12+ characters, a mix of words and symbols is best. Use a reputable password manager to store them.
Uphold will never ask for your password or 2FA codes via unsolicited email. Inspect sender addresses and never click links in suspicious messages — type uphold.com directly into the browser.
Freeze your account immediately via the support portal, change your password, and contact Uphold support. For severe compromise, submit a request through the official support form and follow their guidance for remediation.
Retain screenshots, email correspondence, and dates/times of the incident; these help support teams investigate quickly.
If you integrate Uphold services via their API or use the Enterprise Portal, secure API keys, follow developer best practices (least privilege, rotating credentials), and use the sandbox environment for testing.